Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Customs
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive personalized rates when they arrive in your country.
How do you ship packages?
Packages from our warehouse in China will be shipped by YunExpress (7-16 Days delivery) depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS (4-7 Days delivery).
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
